Servizio eccellente! Incredibile snorkeling a Cozumel

Tutto ha funzionato alla perfezione: non volevamo dover capire taxi e traghetto e tutto per arrivare a Cozumel per fare snorkeling, quindi questo era il pacchetto perfetto. La nostra guida è stata eccellente assicurandosi che sapessimo cosa aspettarci e ogni passo del percorso. Lo snorkeling era proprio al largo della costa in 3 punti separati che di sicuro non avremmo capito da soli, quindi andare in barca con una guida è la strada da percorrere. Abbiamo visto così tanto! Vorrei solo che avremmo potuto trascorrere più tempo facendo snorkeling. Il pranzo era buono, di sicuro un posto in cui ci torneremmo.

Good Guide Luis. Yesterday I booked this tour. I was worried about today’s tour because only in English, but I can understood English word today because Luis’s English was very clear and he was very kind. The sea of Cosmel was very clear and beautiful, so we had a good time today. Thank you:)

First of all the tour guide on the bus asked me 3 times which Tour I’m on. I even showed him my voucher. Then we didn’t even get roundtrip tickets for the ferry but we had to meet that guide again later to get the return ticket. Ideas handed over to a different guide but nothing was explained in English. I was dropped off at some beach club far away from the reef where I went on a boot for snorkeling. The glass bottom was super tiny and there were maybe 30 little fish to see. After that I got a plate of food at the beach club but not at the promised restaurant. On my way back the driver passed my hotel because the guide forgot that I was still on the bus. This operator is just terrible. I wouldn’t book that tour again.