Our guide was late, the tour started around 7:10pm instead of 7, and she seemed completely bored and uninterested. We just quickly went to three spots around town, no visits, just places we already saw during the day and that you can see by walking around a little. The tour ended at exactly 7:39, and lasted half an hour instead of the full hour we paid for. Very disappointing, save your money and just walk around town, you’ll have the same information for free.

I cannot comment on the quality of the tour or the guide. We had this booked for an evening a week ago. Unfortunately the tour guide didn't show up. Well, we were told she was at the meeting point at the same time like we were there, but we didn't know as she had no sign saying a tour guide neither she tried to approach us. We were very disappointed as that was our only day in Krakow and we'd love to learn about the history of the city from a local guide.