The guide was super nice and had a great sense of humour, and the bus was very comfortable with good AC. The tour itself felt quite rushed, though. We ended up leaving the walking tour early to give us more time before climbing the tower. Ideally it could have done with an extra 30mins or an hour in Pisa before the coach back.

Our guides were Arianne and Federico. I would run out of space while attempting to praise them in full detail. The trip was amazing, but it was primarily because of these two that made this excursion such great value. We visited Pisa and thry offered to take us to Lucca as well and it made for such a memorable day. We have been on approximately 30 cruises and as such, had the opportunity to partake in countless excursions. The professionalism, patience, and knowledge by both of our guides was a "10" and made for a priceless day. Thank you!

loved it. it was a little unclear at pick up when we 1st met checked in with Alex then after waiting we couldn't find the bus and almost missed it. the rain didn't help this of course but it wasn't clear which bus was ours. Apart from this incident Alex was a great guide. thank you