Really good trip! Our booking was so easy. The company we went through had a helpline incase you couldn’t find your pick up location and were on hand to help. We thought we were at the wrong place but we got in touch and sent a picture of where we were and the company kept in touch and informed us we were in the right place all along. Our tour guide was brilliant, she talked us through all the entry requirements to Gibraltar, history ect and offered to book us a tour of either up the rock or to see the dolphins. Not to mention our bus driver was lovely. The coach was comfortable and had air-con. We chose to go shopping in Gibraltar although it was lovely to have lunch and a browse around the shops we wished we had went up the rock because 5 hours is a long time to fill and its only a small place with mainly jewellers, perfume shops, restaurants and tobacconists. It works out a lot cheaper duty free but theres only so much shopping you can do. Do your research before you come on to do.